Quest Tackle, Horsham, West Sussex, RH12 4NR

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders in the UK?

All UK orders are FREE DELIVERY. Customers out of the UK will be charged the standard international rate. For UK orders we use Parcelforce and Myhermes and all items are insured and sent with a tracking number.

Which payment methods are accepted?

We use the most secure payment gateway there is PAYPAL. All major credit/debit cards can be accepted over Paypal.

How long will delivery take?

Delivery takes 2-3 working days. All orders placed before 4pm will be sent the same day so your items will arrive very quickly.

How secure is shopping in the Online Shop? Is my data protected?

We use the most secure payment method Paypal so all your date is secure. We do not see any card details as it is all done through paypal.

The items of Quest Tackle seem cheap, is the quality as good as the expensive brands?

All our items are up there with the big brands. With quality sourcing and cutting out many of the unnecessary costs/overheads of the bigger well established brands, we can pass all these savings on to our buyers. We also offer an easy 30 day returns process, so if in the unlikely event you are not completely satisfied, you can return for a full refund. NOTE: Items need to be returned unused, undamaged and in original condition.

Do I receive an invoice for my order?

Here at Quest Tackle we like to be environmentally friendly so we can send the invoice over to you via email to save on paper.

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