Frequently asked Questions (FAQ)
Quest Tackle Limited, Beech Road, Horsham, West Sussex, RH12 4NR
Frequently Asked Questions
Please read our FAQ before sending us a message.
All UK orders are FREE DELIVERY. Customers out of the UK will be charged the standard international rate. For UK orders we use Parcelforce and Myhermes and all items are insured and sent with a tracking number.
We use the most secure payment gateway there is PAYPAL. All major credit/debit cards can be accepted over Paypal.
Delivery takes 2-3 working days. All orders placed before 4pm will be sent the same day so your items will arrive very quickly.
We use the most secure payment method PayPal so all your date is secure. We do not see any card details as it is all done through PayPal.
All our items are up there with the big brands. With quality sourcing and cutting out many of the unnecessary costs/overheads of the bigger well established brands, we can pass all these savings on to our buyers. We also offer an easy 30 day returns process, so if in the unlikely event you are not completely satisfied, you can return for a full refund. NOTE: Items need to be returned unused, undamaged and in original condition.
Here at Quest Tackle we like to be environmentally friendly so we can send the invoice over to you via email to save on paper.